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University at Buffalo Libraries

Jill Hackenberg

Jill Hackenberg

Associate Librarian

Silverman Library
228 Capen Hall, North Campus
jmh7@buffalo.edu
(716) 645-1339

Degrees

MLS Master of Library Science 1990, University of Pittsburgh
BS Psychology 1989, University of Pittsburgh, minors in Geology and French

Liaison

Department of Computer Science and Engineering

Responsibilities

Coordinator, Instant Librarian Virtual Reference Service
http://ublib.buffalo.edu/libraries/help/refchat.html
Responsible for coordinating all activities of the Instant Librarian Virtual Reference Service.

Computer Science and Engineering Librarian, Arts & Sciences Libraries, University at Buffalo
Provide specialized research assistance and library instruction in computer science and engineering (CSE). Serve as faculty liaison to UB's CSE department.

Resources By Subject

Computer Science

Research / Service Area

Current areas of interest:
* Examining the reasons why librarians choose science & technology librarianship as a career.
* The evolution and implementation of chat reference services in academic libraries.

Publications
  • Article, 'The Nuts, Bolts, and Teaching Opportunities of Real-Time Reference', with Laura Taddeo, in College and Undergraduate Libraries, 13(3) 2006:63-85
  • Article, 'Why Does One Choose Sci-Tech Librarianship? Findings of a Survey', with Barbara Chu, in Science & Technology Libraries, 23(1) 2004: 3-16
  • Article, 'Who Chooses Sci-Tech Librarianship?', in College and Research Libraries, 61(5) 2000: 441-450
  • Article, 'About the Web: Selected Magazines and Journals for Academic Librarians', with Marilyn Moody, in Internet Reference Services Quarterly, 4(2) 1999: 79-93
  • Book Reviews Section Editor, Internet Reference Services Quarterly, September 1998-June 2004
  • Contributor, 'Webdiary', in Library Journal's netConnect, Winter 2002:48
  • Article, 'PAM-Wide Roundtable', in Special Libraries Association Physics-Astronomy-Math Division Newsletter, 26(1) 1998:5-6
  • Article, 'The 88th Annual SLA Conference in Seattle, WA', in Serials Review, 23(3) 1997:80
  • 'Physics News' columnist, in Special Libraries Association Physics-Astronomy-Math Division Newsletter, 1992-1993



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